smart business

At Deep Blue Zen Limited, we cater for both businesses and individuals who need ad hoc or 'out of hours' contract support. Our professional, friendly engineers will get you up and running again in no time.

• Contact us and a professional technician will ask you to briefly describe the problem. We have dealt with hundreds of issues before and it's highly likely we have successfully resolved the problem you are having now on a previous occasion.
• Our engineer will then quote how much it will cost to fix the problem, based on the information you have supplied. After we have your approval, we will begin to resolve the issue for you. You will be billed after the problem has been successfully resolved to your satisfaction.
• If the problem is resolvable remotely, our engineer will take over your screen (with your express permission) and resolve the problem in real time in front of you. You will be billed when the problem is fixed.
• If the problem is more complex, your machine won't start at all, you have no internet access or the problem is a piece of failed hardware an engineer will come out to visit you. Be assured that the majority of issues can be fixed remotely thus keeping down the cost to you. Once again, you will be billed on successful resolution of the problem.

IMPORTANT: We do not pass any information to 3rd parties except if required to do so by a legally recognised authority or for fraud prevention.  All the information we collect is subject to the Data Protection Act  1998. 

To find out how your information is used please read our privacy policy and terms and conditions.

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